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Cannot accept user liscence + "frozen" menu options


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Hi to everyone,

 

I have a problem with my new AVIC F960BT. I cannot accept the user license when I start the map. The "refuse" and "accept" are inactive. And I can not scroll the text. Whenever I drive or stay still.

 

avic_001.jpg

 

I tried to reset, disconnect the battery and fuse and even put another language. It is strange, because the navigation works in background because the street names appear at the bottom when on the home page and I even have the gentle lady voice informing me of the speed limit changes (she speaks in English even if I chose French...). But I always comeback on this screen (always in French even if I choose English) where I cannot accept the license.

 

 

I also tried to update the firmware. But when I go to the system information menu after deactivating the av sources, the "update firmware" button is inactive.

 

avic_002.jpg

 

What else to try (except send the unit back...) ?

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