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AVIC-8200NEX screen won’t open or tilt problem…

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A friend of mine has a AVIC-8200NEX receiver that he was changing out the cd in. He opened the unit and changed the cd ok but failed to get his hand out of the unit when the screen automatically started to close. It caught his finger and stopped closing, leaving the screen in a partially open state. The controls to open or close the screen no longer worked at this point so he pushed the screen closed. Now the screen will not open or close or tilt, and these buttons are not lit like they have been in the past. This means there is no longer any access to the cd or sd card behind the screen and no way to tilt the screen for viewing angles.

I have tried the reset button on the lower right hand side of the screen as described in the manual, which reset the unit but did not change the problem with the screen open/close or tilt. Any suggestions to this problem would be great as the unit is out of warranty. Thanks in advance!

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