wow what a joke, i'm going to call again

Be sure and post your results so we can compare!

Hopefully they are squeezing in the BT/VR fix into it, prior to shipping....

 

I won't hold my breathe though....

Well JasonH has had the upgrade for a while and according to him there is no change. Remember, Pioneer considers this an intended design feature.

Hopefully they are squeezing in the BT/VR fix into it, prior to shipping....

 

I won't hold my breathe though....

 

Well JasonH has had the upgrade for a while and according to him there is no change. Remember, Pioneer considers this an intended design flaw.

There... I fixed your post...

Hopefully they are squeezing in the BT/VR fix into it, prior to shipping....

 

I won't hold my breathe though....

yeah I would say zero chance of that lol

I spoke to martha or something and she assured me lol that they had them and likely ship out tomorrow... but lets see how many times have i heard that

Hopefully they are squeezing in the BT/VR fix into it, prior to shipping....

I won't hold my breathe though....

I have talked to the team at Pioneer that is responsible for the navi software and have been told the VR issue will be fixed in a few months as a separate free update. It is not fixed in the shipping version of the upgrade.

Hopefully they are squeezing in the BT/VR fix into it, prior to shipping....

I won't hold my breathe though....

I have talked to the team at Pioneer that is responsible for the navi software and have been told the VR issue will be fixed in a few months as a separate free update. It is not fixed in the shipping version of the upgrade.

Thanks...that'll work for me....

If you have any leg on them... tell them that it absolutely sucks...

And We need a fix ASAP....

Seriously though and all jokes aside....... it is starting to bug me.....

Well its about damn time. This was the biggest annoyance that made it easy to give up my 110.

I had my fav stereo shop call his vendor to get one of these upgrades coming. They did not even have the part number listed in their system yet. So I have no idea how long it will take to get.

Unfortunately, all the bitching and moaning via calls to Pioneer won't make the shipping go faster. The product isn't ready to be shipped out, whether it's at Pioneers warehouse or not. I'm pretty sure they have been bombarded with unnecessary calls (including one from myself) to check on the status of those shipments. Besides, do we really need to call them when we can check the order status online? It would be smart for them to post a message on their IVR system or the Order Status page, letting people know they are aware of the delay. All this is causing is anxiety. Sit back and relax. It will get to us when it gets to us.

Unfortunately, all the bitching and moaning via calls to Pioneer won't make the shipping go faster. The product isn't ready to be shipped out, whether it's at Pioneers warehouse or not. I'm pretty sure they have been bombarded with unnecessary calls (including one from myself) to check on the status of those shipments. Besides, do we really need to call them when we can check the order status online? It would be smart for them to post a message on their IVR system or the Order Status page, letting people know they are aware of the delay. All this is causing is anxiety. Sit back and relax. It will get to us when it gets to us.

Best Idea yet.

Unfortunately, all the bitching and moaning via calls to Pioneer won't make the shipping go faster. The product isn't ready to be shipped out, whether it's at Pioneers warehouse or not. I'm pretty sure they have been bombarded with unnecessary calls (including one from myself) to check on the status of those shipments. Besides, do we really need to call them when we can check the order status online? It would be smart for them to post a message on their IVR system or the Order Status page, letting people know they are aware of the delay. All this is causing is anxiety. Sit back and relax. It will get to us when it gets to us.

Of course HONESTY would prevent 99% of the calls which you seemed to have neglected. They charged my credit card on Monday which they clearly state on my invoice ( for two of them BTW) they do when it ships. When I asked why the status never changed I was told it would ship the next day...3 consecutive days.

So get off your soapbox and deal with facts, the facts are simple, depending on who you talk to you get a different answer and that is unacceptable if its Pioneer or Jack-In-The-Box.

One in every crowd.

i'm not bitching at all. i have been very polite but the answers i have received have been wrong. Last friday they told me it would ship out monday, so I called monday where they said wednesday, and called again thursday where they said "friday at the latest". When we compare responses from pioneer... maybe your right, we could be asking too much for a straight answer

i'm not bitching at all. i have been very polite but the answers i have received have been wrong. Last friday they told me it would ship out monday, so I called monday where they said wednesday, and called again thursday where they said "friday at the latest". When we compare responses from pioneer... maybe your right, we could be asking too much for a straight answer

No one bitched in this thread, the posts just highlighted the fact Pioneer didn't have the units, doesn't know when they're getting them and just tell you anything to get you off the phone. The poster who claimed we did is part of the new sensitive America that gets upset at the mere sign of discontent.

i'm not bitching at all. i have been very polite but the answers i have received have been wrong. Last friday they told me it would ship out monday, so I called monday where they said wednesday, and called again thursday where they said "friday at the latest". When we compare responses from pioneer... maybe your right, we could be asking too much for a straight answer

Definitely not saying u were. I've been in the call center business for many years and know how they operate. The truth is, the people in most call centers are trained not to say "I don't know" .Customers don't like that answer, but often, that is the truth, and the truth hurts. All the reps can tell you is what management tells them to say. And management only knows one thing, when the warehouse is ready to ship them out. They don't care how it gets there, they just want it there so they can ship it out and so their reps stop taking these repetitive calls.

In my business (telecom) If I know there is a declared outage, I'm not going to interrupt my network or fiber engineers to find out why something is broken. If i do that, I'm keeping them away from actually fixing the problem. The sooner the problem is fixed, the sooner my customers get their service back up and running.

At this point, people who visit this site probably know that they aren't ready to be shipped to customers. There is no reason to call Pioneer for an update. Our calling them is not going to make things go faster. Like I said, your package will get to you when it's ready to get to you.

Sorry I couldn't make this shorter. Just trying to explain.

Well in any case, my general excitement for this update is fizzling out fast after waiting a week with still not shipment date in sight.

My problem is every time something like this occurs it tends to mean something is messed. it starts with misleading or differing answers from the company, and potentially loss of money or long period of waiting. I'd assume we've all been in situations with businesses before where we've been fed a line of bs over and over, have had to fight to get something promised or returned etc... Not saying we, or I, are anywhere near that point but just a natural reaction of mine to become a little suspicious over inactivity. We'll of course have to wait and see what happens but obviously this start has not lived up to my personal expectations...

FWIW

We received them and they should ship Monday or Tuesday.

Have a great day,

Vetta

Direct Sales

Pioneer Electronics (USA) Inc.

866.214.1310

Of course HONESTY would prevent 99% of the calls which you seemed to have neglected. They charged my credit card on Monday which they clearly state on my invoice ( for two of them BTW) they do when it ships. When I asked why the status never changed I was told it would ship the next day...3 consecutive days.

So get off your soapbox and deal with facts, the facts are simple, depending on who you talk to you get a different answer and that is unacceptable if its Pioneer or Jack-In-The-Box.

 

One in every crowd.

FWIW

 

 

We received them and they should ship Monday or Tuesday.

Have a great day,

 

Vetta

 

Direct Sales

Pioneer Electronics (USA) Inc.

866.214.1310

So, Is anyone else confused by these two post from this member. To me it looks like the OP is causing more problems then he is solving with his contributions to this thread.

My status is now showing shipped, yet there is not a tracking number.

Of course HONESTY would prevent 99% of the calls which you seemed to have neglected. They charged my credit card on Monday which they clearly state on my invoice ( for two of them BTW) they do when it ships. When I asked why the status never changed I was told it would ship the next day...3 consecutive days.

So get off your soapbox and deal with facts, the facts are simple, depending on who you talk to you get a different answer and that is unacceptable if its Pioneer or Jack-In-The-Box.

 

One in every crowd.

FWIW

 

 

We received them and they should ship Monday or Tuesday.

Have a great day,

 

Vetta

 

Direct Sales

Pioneer Electronics (USA) Inc.

866.214.1310

 

 

So, Is anyone else confused by these two post from this member. To me it looks like the OP is causing more problems then he is solving with his contributions to this thread.

Yeah if you can't read a date/time stamp I guess it would, luckily life moves at a different speed than posts on a message board. So the answer is probably you're the only one. These are a collection of posts over the course of a week FYI. So if you can't keep up I suggest you not post.

Of course HONESTY would prevent 99% of the calls which you seemed to have neglected. They charged my credit card on Monday which they clearly state on my invoice ( for two of them BTW) they do when it ships. When I asked why the status never changed I was told it would ship the next day...3 consecutive days.

So get off your soapbox and deal with facts, the facts are simple, depending on who you talk to you get a different answer and that is unacceptable if its Pioneer or Jack-In-The-Box.

 

One in every crowd.

FWIW

 

 

We received them and they should ship Monday or Tuesday.

Have a great day,

 

Vetta

 

Direct Sales

Pioneer Electronics (USA) Inc.

866.214.1310

 

 

So, Is anyone else confused by these two post from this member. To me it looks like the OP is causing more problems then he is solving with his contributions to this thread.

 

Yeah if you can't read a date/time stamp I guess it would, luckily life moves at a different speed than posts on a message board. So the answer is probably you're the only one. These are a collection of posts over the course of a week FYI. So if you can't keep up I suggest you not post.

Actually I agree with vblue. 90% of the time I can't make heads or tails of exactly what the hell you are trying to communicate.

Don't blame it on timestamps. Just make your posts more clear.

Yes! Finally Order Status change.... SHIPPED! Thank you PIONEER!!!

Yeah if you can't read a date/time stamp I guess it would, luckily life moves at a different speed than posts on a message board. So the answer is probably you're the only one. These are a collection of posts over the course of a week FYI. So if you can't keep up I suggest you not post.

Oh you got some nerve telling me what to do on this forum. I tell you what, as far as I am concerned, your masquerading as a forum member and a rep from Pioneer on this forum and stepping out of line with other members in the public. Let me see you do it one more time, and you wont post on this forum again.

LMAO.....

All of a sudden this board as turned into a Mac'ish type forum....

Funny to me..... as I like my 110... would just like the bugs fixed... and go figure...that's not included in the update....

There as GOT to be more to life than little "delay" in a Navi update......