I had the same problem with my AppRadio 4 (SPH-DA120) and found a new SD card with the image on eBay. If anyone is interested, here is a link to the one I bought: https://www.ebay.com/itm/Replacement-SD-card-for-the-AppRadio4-SPH-DA120-AVIC-5000NEX/162717730303

I opened up my unit and replaced the old SD card with the one that I bought. My unit is now working

EDIT December 2017:

BTW, I just saw the comments below after checking for a friend that had the same issue with his 7000. I was just trying to help out others by pointing out the method I used. I have no affiliation to the seller (and your 0 sold counter is wrong - because for sure I bought one). Anyways, thanks for the "welcoming" replies and assumptions.

I had the same problem with my AppRadio 4 (SPH-DA120) and found a new SD card with the image on eBay. If anyone is interested, here is a link to the one I bought: https://www.ebay.com/itm/Replacement-SD-card-for-the-AppRadio4-SPH-DA120-AVIC-5000NEX/162717730303

 

I opened up my unit and replaced the old SD card with the one that I bought. My unit is now working

10 available / 0 sold  

good try

10 available / 0 sold  

good try

LOL This businessman is trying to sell free air You can also click on the "Report item" link on eBay page.

HI,

today i've got the same software error screen on my AVH-X8600BT  

I already removed the internal SD-Card and it is completely dead. Not even showing up in windows...

Does anyone has an backup which he could send me?

Thanks in advance.

asd255 I need the backup of the 4000nex. I have searched quite a few places and have not found it yet.

Just made an account on this forum just to post on this thread

I have an AppRadio4 (SPH-DA120) in Canada which has worked fine for 3 years, with the odd weird issue which was resolved by rebooting my iPhone or restarting the car.

But now I have the "Software Error" screen no matter what I try. So, I'm going to try to replace the internal SD card and use the US backup image posted earlier in this thread.

I'll report back with my findings/results. If successful, I'll try to document the steps easy enough for anyone to follow. I'm on IT technician/server admin so the technical side of this should come easily enough.

EDIT:

Opened the radio, removed the 4GB Transcend SD card, confirmed it does not appear in Windows at all. Stupid CMD42 lock

Went and bought an 8GB microSD with SD adapter and am restoring the Canada/US image file to it now with Win32DiskImager. 

Popped it back in the head unit, reinstalled in the car, and it booted successfully! 

Was also able to update the firmware after, took some playing around with the USB drive though (correct formatting, placement of file, etc.)

Posted my walkthrough with some photos on reddit if anyone can benefit from it:

https://www.reddit.com/r/CarAV/comments/7ow1jm/pioneer_appradio4_software_error_fixed/

Hello all. I Just got a brand new avh-4200nex and its DOA with the software error...very annoying. I'd like to replace the internal sd card myself if anyone could help with the image file. Thanks.

I have the same problem with my avh400 does anyone have the link for the internal se update? 

On 12/22/2016 at 6:33 PM, crunner said:

 

I have this problem (software error) on my 4000nex. I know how to get the internal SD card out - I've already done it. If you have a backup image that's suitable I'd love any assistance you can send my way.

 

The internal card is a cheap-ass Transend 4GB, btw. What kind of idiot engineers at Pioneer chose SD memory as a long term storage solution? Most raspberry pi users know if you hammer the SD card (by swapping on it, for example) it'll fail pretty quick, sometimes within days.

 

 

Thanks if you can help, asd255. Or anyone else out there.

 

C

Same here I just had his issue happen to me. I took out the sad card but can’t find the back up image

does anyone have a sd back up of a avic-8000nex 

I just purchased a used Avic-8000nex. All workes fine. I'm thinking I should back up the internal SD card just to be safe. Is it as easy as just removing the top or bottom cover to access the card then just copy the contents of the card into a folder on my PC? 

Good evening, (google traduction   )

I am disgusted because following an update of my car radio Pionner AVIC F860BT I have a software error message from the start of the post. Of course the reset does not work at once. I searched on a lot of forums and I understood that it was the software on the internal SD card that is corrupt. Can not find an image file of my post (it seems that it is a NEX5000?) And besides I thought to see one and I install it on the map this last is full of partitions without anything in it and a Once put in the post we can not read it anymore ... the cat what! I had a contact with the company that manages the service of Pioneer (SID in Marseille) and they can send me one for the modest sum of 161e + 12e of postage since it is very very heavy a SD card lol the price of the post in OCCAZ: cry: There is something about Ebay abroad in the 100th but the delays are long and nothing certain .... So the question that kills: can someone help me ???

Had to create an ID on this forum just to say thank you.  Got the dreaded software error screen on our AppRadio4 after I met up with my wife to swap cars. Of course, this was 3 hours from home and she was supposed to take the car with the CarPlay unit.  Because of this forum I was able to download the image to a USB drive, swap out the SD Card in the radio, install the image, and update it to the latest firmware, all while she was still working lol!

Nice thing is it is a little faster with a better SD Card in it too.

So, thank you to everyone who contributed to this thread!

Thanks to this forum I know how to fix the issue. Thank you!

Could someone please share the image for a 4000NEX?

Hi Guys I have a problem with my bluetooth in my avic F70DAB.
When I enter the bluetooth menu the is only the error msg 'ERROR-2'

Ive tried already to upgrade the whole software to 1.10 but nothing changed.

Then I tried to use the testmode to restore all data to factory , but the 1.10 software doesnt allowed me to get acces.

Then I downgraded the software to 1.05 , I was able to get into the testmode and made a readout of the error logs.

I deleted all logs and restoed the device to factory setttings.

The error is still there .

Please help out .

 

NX289.7z

Need the image for a 4000nex if anyone has it. Thanks

On 2/18/2018 at 6:16 PM, mikes1971 said:

I just purchased a used Avic-8000nex. All workes fine. I'm thinking I should back up the internal SD card just to be safe. Is it as easy as just removing the top or bottom cover to access the card then just copy the contents of the card into a folder on my PC? 

Good idea, however the SD card is locked so it will not show up in Windows/any computer. There is a process for unlocking the card, which is done on the head unit itself. I've never done it but there is info online or on this forum somewhere to unlock the card and then grab the image file. 

The actual process for opening up the head unit isn't too difficult, just got to be careful and remember where the screws go.

Just installed a used Avic-5201 that i bought and getting software error!   What can i do?  TIA

has anyone found an image for the 4000nex? I need bluetooth

Would be super appreciative if someone could supply me with the software image for a 4000NEX to help get rig of this dreaded software error.

I HAVE FOUND THE TRUE 4000NEX IMAGE FILE. I'm going to provide it below in a link and a step by step on how to get this piece of crap radio system back in order.

Install Win32DiskImager (https://sourceforge.net/projects/win32diskimager/) I had difficulty with this version, it kept crashing, so I installed version 0.9.5 and ran it in administrator and it worked like a charm.

Write this image file onto your 4-8gb SDHC SD card using that program. 

AVH-4000NEX Image File: https://avichacking.slack.com/files/UE0G0SC84/FEE5UPR46/4000nex.rar

If that one doesn't work for some reason, here is another link with a few other image files. The one for the 4000NEX is "Pioneer avic F_60 v1.15"

https://mega.nz/#F!D6giQCCI!Xd7Q2O34b8eccByv4KlG5g!6vww0YxR

ok so ive chewed through about 7 SD cards now, im at wits end here. I have the files videoLAN which goes down 2 more directories on the 2nd one there is no imaging file or .zip there are several others i have tried to read/write the VLC icon to an SD card. i know im messing up somewhere/everywhere but theres no instructions on how to do this and what file needs to be read/write

please I need the image of the sd of an avh x8750bt please

On ‎3‎/‎7‎/‎2017 at 8:50 PM, bonee said:

https://mega.nz/#!5VhEBbIL!AyL3rZGVpNf8fua6u5KsIiHeJnwheC_zsyucVfWZJpo

 

DA120 Img

Do you still have this by any chance? it says no longer available. My screen is stuck on software error and I have no idea what to do, I have a new sd card and have downloaded the win32 imager, but no sure what I'm supposed to be putting on my card for it to work. I would GREATLY appreciate it!

what version US or EU???