Pioneer has had my unit since April 22nd.
After they had it a couple of weeks, I called to see what the status was on my repair. The EXTREMELY NICE phone rep told me that they used to turn repairs around in like 5 days in the shop, and out. Recently, they had closed one of their two repair centers and now it can be expected to take 4 weeks to get your unit back.
I'm a bit bummed by this. These devices aren't cheap! I'm saddened that Pioneer America has succumbed to the idea that great customer service isn't worth it.
My hope is that they have fixed the problem when I receive my radio