chinna_n

It seems more people has issue than not. If you are not going to install it, I would suggest stay away from this unit. As other poster mentioned, even after sending the unit for repair, it is doing the same thing, that is freezing. I called Pioneer several times, asking them about just sending Screen for updates. They insist they do not do updates like that, and we need to send whole unit every time. Also, the so called repair unit has the same firmware I have, so there seems to be no update available. The customer service rep insist that it is a hardware issue, not software iss

But you need to sync whole phone book manually with U310BT, and it goes as contact in phone.

You meant to say that I should not return it and wait for updates? I already installed and I am using for couple for weeks now. Even to send it for repair I need to rip it out of my dash. If I have to send it to repair, I would rather return it as I have to remove it and live with hole in dash for couple of weeks anyways.

Guys, We all know the issues we are having with AVIC-U310BT, after contacting and talking to seller and explaining issues, he agreed to accept the return. Now, what should I do? Do you guys think we will get firmware updates anytime soon? I so I can hold off sending it back. I hate to send it back and leave a hole in my dash until I get a new unit and install that unit. Any suggestions would be appreciated. Thanks

I had 2 more episodes of Nav unit flying me thru unknown place again. But this time, I just stopped at a shop for few minutes, then I selected "Go Home". Until this time, it was showing correct place I stopped. But after that it suddenly started showing unknown roads to me for directions, but I took usual highway. Initially thought may be it is not seeing Ramp. Nope, it kept showing I am flying somewhere else even after few miles on highway, and switched to another highway. GPS shows full signal with 9 satellites locked-in with full signal. Since, last time reset did not help, this time I

Can you check the version of software you have and let is know if infact they have upgraded anything? Thanks

I am not sure why we would be removing screen at all, atleast I am not removing. I only removed to resets when it hung which is pretty every day. Now, today I have something special, navigation showing that I was driving somewhere about 2-3 miles away. It is very clear day, full 10 satellites, and full signal strength as per Nav it self(in settings-->connections). It is not just not during initialization, but total 2.5 miles drive it is showing I am driving in correct direction but about 2.5 miles away over the road and cutting thru fields. So, I thought now I need to reset, used Eject

Ok, now you also have problems, did you call Pioneer?

I found Nav data base is very much out of date and lot of incorrect data in TeleNav database. The Nav screen does not show much information about the roads you are crossing. This would be really useful in cities where you have lot of oneways, parallel roads etc. You can see which is which, where you are and can be prepared/decide. 3D is pretty much worthless. I only using 2D now. And you forgot you mention the POIs stuff, no Gas stations and Restaurants, but have Cemetary? What the hell they were thinking. BTW, did you call Pioneer about your problems? They claim they have not received

That is bad. I guess they did not even bother to test it. Just wondering if you got a chance to see what version of software you have on this unit. Thanks

You do not need to have unit serial number, I called couple of times, but they never asked me to provide serial number. They simply gave me address where to send it. Even if you install it yourself, like me, you will end up breaking something, loosing some clips, scratching the dash somewhere if you install and uninstall several times. Also, they claim it is only iPhone 3GS having issues? Is it true? Mine is iPhone 2G and having issues, as well as Motorola KRZR k1. Both had same issues. Can you guys confirm each one which phone you have and what exact problem you are having? It is

Yes, just buy Kenwood 6140. You will spared of all these install/unstall expenses and agony of going thru all this BS. That has all features this has, plus DVD playback, bigger screen and excellent Garmin navigation(no POS like this) and useful POIs like Restaurants, and Gas stations, not just Cemetary.

I have same issue with BT not initializing some times(some times fine). When I do eject SD, it reboots and works fine. And Pioneer Claims there are no reported issues. How ridiculous?, I told then forum has many complaints, but they say, they do not go and look into forum, and they are not getting any calls about the issue, so they are not working on it. Just to clarify, The system (the front screen) has WinCE 5.0 software, and when you turn off the ignition in the car, the standby mode is triggered, it uses the internal rechargable battery to remain in standby mode( S3 suspend to RAM

Hi Demetrius, I am observing same issues with my Nav also. I see today Nav also froze, not just bluetooth. Can you check and let us know what version of software you have for Nav and Bluetooth. Menu--> settings--> Service Info Currently I have 1.0001. Can you also check for bluetooth and let us know? Thanks

I checked the versions, it seems all unit that has been sold since July are having the same version.(Mine has same version at least). So there is nothing to update, unless you have a version older than 1.0001 as mentioned. You can upgrade using SD card, but all the data including WinCE 5.0 OS is on the flash memory on the unit, not on the SD card. So, you would not be saving anything from old software/firmware. Also, as I mentioned in some other post, Bluetooth module software is just a release candidate(RC3) not a final version it seems. No wondering so many people are having issues

On little bit investigation I see this unit uses WINCE 5.0 OS. The software I have is the Latest, and Bluetooth also seems to be Latest, but with RC3( Release Candidate), not a final build. Now, we need to see how to go to WINCE desktop, or Explorer view, so that we can install all the stuff we want to install.

Did you send complete unit? or just the detachable screen? Thanks

Oh, ok. That makes sense. They want to make sure it is not one time glitch. If you do not mind asking, do you have the same unit? Do you have same problem?

I guess you read thru complete thread. Why would anyone keep the switch in on position on top the screen? Manual clearly says that if you do that screen would not turn-off. Yes, it is always off, unless we take it our for entering routing etc.( I do not take it out). Also, when you turn off the car, it would not turn off the OS(which in screen), it simply put it in standby mode(like many portable GPS systems). It only restarts when you do a hard reset or battery is dead completely and you give power again. The solution 1, that is hard reset, yes that does solve the problem, but it

Did you contact Pioneer at all? These guys claim they have not received any complaints?? I guess all the guys posting problems here never even called Pioneer. I think Pioneer is liable here for releasing such a product without testing it, and now uninstall, and install, and shipping fee? who pays for these things? I think we need to organize and contact Pioneer to send in the fix. I am going to take video of what is happening, post that on youtube as well as Amazon review.

I think not many people bought, and few bought it had problems and returned it. I think this unit is entirely different from F/X series and I doubt if the same procedures work at all. Even the navigation software may not be same. I will keep playing with it and see if I can figure out, but please do let us know if you got any new tricks.. Thanks

Hmm, that does not seem to be bad idea. We can write a small program and split into several items, like example Shell1, Shell2 etc. Will it be able to display the all these different catergories with same icon etc? Thanks

Called Pioneer. It is ridicuolus, after a long hold, and call with few people, they say I need to send whole unit back to Pioneer to get it fixed, not just the screen. The rep is useless guy, does not even bother to listen the whole issue. I was trying to tell him, total procedure how to get it working currently. He does not even let me talk past the bluetooth does not connect. Finally, I asked him to wait until I am done talking and explained him whole thing. It seems he does not bother to understand the whole problem. Only solution, send the whole unit we will see. Since it is a random

Hmm, in my case I am not taking out the display screen at all, not sure why you are removing either(safety?)?. If it hang when we remove screen while system is on, that is somewhat understandable. For me it is so random, and it happend just after restarting in few hours, and happend when I started the car couple days later. So, I did not see specific pattern yet.

Is there anyway to load all POIs from AVIC feeds? If already loaded, can we display rest of those? Thanks