dre4runner

Actually, one of the guys that posted on here before said that he never got the brain unit back for his N1 or N2. And when he contacted Pioneer about it, they told him that they never received the brain along w/ the N1. Also, another poster here said that he sent his head unit in w/out sending in the brain unit and everything worked out fine for him when he received his HU back. As for me, I sent in the brain along w/ the the HU, and I received everything I turned back, but my gripe w/ Pioneer is that they upgraded the brain to the 60 series nav disk and my old 40 series disks stopped

Sorry to hear that bro. Good luck to you and hopefully you win the case.

They're just gonna end up sending you a letter I bet. That's what they did with me the first time around, stating that after reviewing my complaint, they cannot do anything about it due to the fact that my N1 is out of warranty for them to fix it for free and that if I want, I can send it back to them so that they may fix it w/ a $200 fee. Second time around when I called again about my N1 and the 60 disks working on my N1 but not my 40 disks, a customer service rep mentioned that someone will call me w/in 5 - 10 business days, and that the rep put in a note on my file concerning my N1 being a

No, the hideaway unit should have come in the same box as your head unit, at least mine did. Good luck w/ Pioneer's customer service. They'll probably give you the run around and deny that you ever sent the hideaway unit along w/ your head unit. And if Pioneer did end up shipping it in another box and you happen to get it back, hopefully they didn't mess w/ your hideaway unit by upgrading it to the newer navigation software. Call them first thing in the morning and find out what's going on. Good luck to you.

I sent it out to them. No paperwork is necessary if you've registered your N1 w/ Pioneer. It took them about two weeks to send my N1 back to me and I had to call them back to check on the status of my N1 since they first informed me it was going to be about 1 week to fix and reship back to my home. You might want to call Pioneer and check on the status of your N1. Also, be advised that sometimes Pioneer will upgrade your N1 or N2 w/out letting you know and when you receive it back and reinstall it, the 40 series disks won't work anymore. The screen will just ask you to install the appropriate

My fault. I meant a Myron and Davis dvd player. It's 4 in the morning here in Cali and I'm at work so I'm kinda tired and half asleep as I'm typing this.

I use a Byron and Davis single din dvd player mounted underneath my N1. Plus it comes w/ a remote. I had another dvd player which was mounted underneath my front passenger seat but that broke so I ended up buying a new one (Byron and Davis) and asked my installer to install it underneath the N1.

Good luck to you Slyk. I've had nothing but headaches trying to deal w/ the uncooperative service reps at Pioneer. Like I said in another post, after talking to a CSR from Pioneer, all she told me was that I had to send it in to Pioneer (Long Beach branch), and their technicians can take a look at it for $200 since it's not covered under warranty anymore. I was pissed since they clearly did some modifications or upgrades w/ my unit w/out my written consent. I think Pioneer is just doing this so that the people w/ the old N1s and N2s will have to buy their upgrade dvds for $250. I love their un

Good luck w/ that buddy. I had a problem w/ their customer service too. When I sent them my unit along w/ the brain, they apparently upgraded my brain to the N3 w/out my say so, and now they don't want to fix it. They are saying that I'm going to have to pony up $200 for them to take a look at it. Their customer service reps are no help whatsoever. I wish you luck. I love the Pioneer merchandise but their customer service needs a major overhaul.

Yahoo search engine and my audio installer also mentioned it when I was having problems w/ my N1 before I found out about the flex upgrade from Pioneer. Great site btw. Lots of useful info, thanks.

OK, some update. I was able to borrow a 60 nav disk from a friend of mine to verify that they did upgrade my N1, and sure enough, the 60 disk worked. I called Pioneer customer service the next day, and told them what happened. The customer service rep said that she's going to put a note on my case number of what I told her and that someone will be contacting me w/in a few days. I asked her if they were just going to mail me another letter and she told me that someone will most likely call w/in a few days to talk to me in person because of the note that she stuck in my case. So we'll see.

Just be careful though, when I turned in my N1 to Pioneer to fix the flex cable and when I received it again w/in two weeks and after getting it reinstalled, I noticed that I couldn't play the old 40 disk nav dvd. Also, my audio installer couldn't bypass the N1 anymore where I could either play a movie or change addresses on the navigation w/out parking the car first. I finally talked to my installer again to see if he remembers me sending out the brain along w/ the head unit and he confirmed that I did send it out. Also, I was able to borrow the current 60 nav disk and I tried it on my N1 and

do you know a good place to download the 60 disk? and also, will i need a dual layer dvd? thanks for your help.

I just recently received a letter from Pioneer concerning the report they filed on my Avic N1. Here it is: Dear Mr. BLANK: Thank you for contacting us about your Pioneer product. We are sorry to hear of the problem that you have encountered. Your request has been carefully reviewed, and we do understand your point of view. Within the terms of our Limited Warranty, Pioneer will pay for Navigation repairs required due to a manufacturing defect during a period of one year from the product's documented date of purchase. It is our intention to be fair to all of our customers while

I just recently called this morning and they did the same thing w/ me by generating a report and the service rep said that someone will call me w/in 3-5 business days to talk w/ me about trying to get my N1 fixed. I want them to pay for it since I think that they upgraded the system w/out my knowledge or they broke something while fixing the flex cable problem. The service rep said that it was gonna cost me around $200 and that's not including the shipping I have to pay for. The service rep who was a lady was being a bitch and kept on insisting that Pioneer didn't have anything to do w/ the na