VBLUE42 Posted December 29, 2009 Report Share Posted December 29, 2009 I keep my ipod connected at all times. Quote Link to post Share on other sites
dawgbone Posted December 29, 2009 Report Share Posted December 29, 2009 I keep my ipod connected at all times. dang....was hoping for a different answer...LOL I would ask what version of Ipod/Iphone... but I should be upgrading from a 1st gen 8GB Iphone(used solely for an IPod), to a 64GB 3rd gen IPod in the next few days.... So that should cover at least that much... although, with the above answer, I figure for it to not be an Ipod issue... I just noticed how long it takes to rebuild the VR dictionary when you plug in an IPod... or change Ipods... So I had to ask... Has anyone opened a case with Pioneer about it? Quote Link to post Share on other sites
VBLUE42 Posted December 29, 2009 Report Share Posted December 29, 2009 I gave up on trying to report issues to them a long time ago. Too frustrating. If you do address it with them, they will try and deny it is a problem and they will tell you to send your unit in for repair. Tell them you are not going to send your unit in and that you want them to write the problem up as a possible software issue and that you want a case number for your report. Otherwise you will be wasting your time. And that may not even work. Also try and get the reps name. Every time I call, I get the same jack ass that tries to finish my sentences before I finish and he always comes to the wrong conclusion of what he thinks I am trying to say. Seriously, I have spoken to tech support reps in India that are more helpful then any experience I have had with Pioneer support. They are the worst. Quote Link to post Share on other sites
dawgbone Posted December 30, 2009 Report Share Posted December 30, 2009 Ouch... that sucks.... I always just write them via email... I did finally reproduce this bug this morning.... It is a stupid little bug isn't it? It only took seconds for the Ipod VR to come back after hitting OK... But my BT was not connected to my phone. All VR worked, with the exception of making phone calls via BT... I was able to just run through the sources(SWIPS) to get to BT streaming source, and it initiated the BT pairing, and I was then able to make calls via VR again... Not much of a work-a-round, but better than rebooting... Quote Link to post Share on other sites
dawgbone Posted December 31, 2009 Report Share Posted December 31, 2009 Just duplicated it again... this time, the BT source didn't get it to connect....Bummer Quote Link to post Share on other sites
bfschroe Posted January 7, 2010 Report Share Posted January 7, 2010 Spoke with Pioneer support about this yesterday. They are aware of the problem and agree that it is a software "bug". The guy said they are actively working on a fix and we should expect a new firmware update in several weeks. I'll beleive it when I see it, but there is hope. Bruce Quote Link to post Share on other sites
bwolfe Posted January 14, 2010 Report Share Posted January 14, 2010 Could be they have a fix already, but are waiting to premiere new updates until the Pioneer Road Show. Quote Link to post Share on other sites
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