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AVIC-W8500NEX Sporadically Reboots

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On 9/20/2020 at 4:25 PM, mdgeek said:

Received a replacement Maestro unit under warranty (with no hassle whatsoever) and installed it today.  Left the USB cable connected and tucked it under the dash so I won't have to pull the unit to reflash it.  Fingers crossed but expectations low.

Have not seen a single reboot or disconnect since installing the new Maestro.  I'm going to declare victory at this point.  It has been a very frustrating experience and I'm kicking myself for not replacing the unit much earlier.

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  • 4 months later...

Sadly I've continued to have sporadic problems despite replacing the Maestro module (black screens, steering controls not working), though no actual reboots (which was actually less problematic than what I'm experiencing now).  I'm throwing in the towel and reinstalling my factory original unit.  I'll be selling my head unit and Maestro module (with the appropriate caveats).  

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I still get Maestro disconnect warnings despite flashing the maestro and noticing that several updates have been released since I last updated it. Sadly, I continue to have “maestro disconnected” warnings where music stops playing and I have to hit play again. Has anyone replaced their unit with anything more reliable without these same issues?

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