I bought an AVIC-8200NEX yesterday from a local shop. They did the install (charged $175, which I think is ridiculous but that's another story). When they announced it was done the sales guy gave me a quick runthough. We paired my phone (Samsung Galaxy S7 Edge) that I had already installed Android Auto on (latest version). Unfortunately the sales guy was so busy being cool (let's check out this bad boy, bro!), that he couldn't wait to get rid of me, and we never checked actual operation of Android Auto.
Anyway I discovered after making the 50 mile drive back home, I can't get Android Auto setup to run. As soon as I plug my phone into the USB extender, AA starts up on the phone and the head unit display goes black with this message:
To use Android Auto, please stop your car and check your Android phone.
The phone changes to a red screen with a P on a signpost and says:
STOP
Android Auto will resume when your car’s parked. Already parked? Engage the parking brake.
EXIT
Sounds like the whole parking brake thing is not working right. However, although the installer says he did not hook up the green parking brake wire, it should work with the soft bypass. I have verified that the soft bypass is on, and have even switched it off and back on. Tried three different USB cables including the one that came with the phone.
AA setup on the phone itself says it has not paired with any autos. Bluetooth audio from the phone works through the head unit though, so I assume the BT link itself is fine. Nonetheless I told it to forget any paired autos and went through the setup again. Time after time, I get the same two error messages above every single time I plug the phone in. If I dismiss the one on the phone, then AA works, but only on the phone. The HU shows an APPS button in the upper left corner, although SOMETIMES it shows the AA icon there instead, but when I touch it it goes into the same two errors again.
The tech swears he plugged the USB extender into USB2 (but I bet he didn't, since they never even asked me what kind of phone I have before the install... I bet they assumed iPhone and used USB1).
I can't see how to get to the back of the HU... it is a 2007 Dodge Ram 1500, and I can't reach my arm up there and have no clue how to get the unit out of the dash, so since I have to work today through Sunday, best they can do is have me drive the 100 mile round trip and they will get it working. Pretty upsetting considering it was $1550 out the door yesterday and AA was obviously never even tested.