wpageabc Posted January 28, 2007 Report Share Posted January 28, 2007 My emails and letter to Pioneer finally were answerd by a call from thier agent. My concerns were. -old mapping on gps software -poor install documentation -FM reception is a failure The dude calls me and has a poor attitude. My positition is sorry just sent 3 emails and a letter to get a contact after spending about a grand for this unit. Help Me! His answer... We are working a new software package that will be available in May 2007 for purchase at that time! Thank you very little! Hello Garmin! Quote Link to post Share on other sites
navigator05 Posted January 28, 2007 Report Share Posted January 28, 2007 i agree with you on a point. i love my z1 VERY much, but i DO NOT understand why we have these old maps!!!!!!! i just do not get it. we are supposed to have the most modern nav systems and our maps are old. i called teleatlas and talked to them, and they said, well, we have given pioneer the most up to date mapping data, you will just have to wait to get it from them. i don't get it! Quote Link to post Share on other sites
wpageabc Posted January 28, 2007 Author Report Share Posted January 28, 2007 Not satisfied with the wait. Or having to shell out for a update that should be current now! Quote Link to post Share on other sites
hybridamp Posted January 28, 2007 Report Share Posted January 28, 2007 Map updates should indeed be free of charge, but you will never see that from a greedy company like Pioneer. They're simply looking for ways to maximize profitability, and charging us crazy prices for updates for a product that we already paid high $$$ for is one way of maximizing their shareholder's wealth. Quote Link to post Share on other sites
whtcrxghst Posted January 29, 2007 Report Share Posted January 29, 2007 They have to buy the map data from someone and I am sure it isn't cheap Quote Link to post Share on other sites
OSUV Posted January 29, 2007 Report Share Posted January 29, 2007 I think it should be dependant upon when you bought your unit. If you bought it within 6 mos. of the new mapping release, then you should get the upgrade for free, outside of that time frame, I can understand that an upgrade fee should apply. This is not just Pioneer doing this, most GPS manufacturers charge for yearly mapping ugrades. Â Cheers, Â Kevin Quote Link to post Share on other sites
hybridamp Posted January 29, 2007 Report Share Posted January 29, 2007 They have to spend the money for the map updates anyhow for the newer version units, so the cost is sunk whether they gave free updates to previous customers or not. Quote Link to post Share on other sites
OSUV Posted January 29, 2007 Report Share Posted January 29, 2007 hybridamp, Â Welcome to business 101! This is how it works with most all navigational companies. Usually companies will give a break to customers who bought their units recently as a reward for not waiting and buying the older versions. Â For example, right now there is a Microsoft Windows promotion that states: if you purchased a qualifying computer within the past 6 months that had Windows XP installed as the OS, you would qualify for the all new Windows Vista OS for free, which by the way, is due to be released in 2 days. However, if you bought it even 1 day before, you have to pay to upgrade to Windows Vista. See how it works? We don't make the rules. That's just how it is. And we can either like it or lump it. Â But right now, I think most of us are lumping it. Quote Link to post Share on other sites
Cincycaddy Posted January 29, 2007 Report Share Posted January 29, 2007 Guys take advantage of Crutchfields 30 day money back guarantee. You'll be out the cost of shipping to your door, but they'll pick up return shipping. Â When the new Nav units with updated map software come out, order one, take the maps out, copy them, and return. Cost, probably less than $15. Â Voila. Quote Link to post Share on other sites
jhoglesr Posted January 29, 2007 Report Share Posted January 29, 2007 I just this month purchased a new DVD map for my tomtom PND for $55.95 inc. shipping . All owners of the newer tomtom models that have been out for about 1 yr. now get the new maps for free + $5.95 shipping . DVD includes seamless door to door of all North America plus single states and groups of states in case you have a small sd card or want to narrow your search . Unless I'm driving out of Pa. I just use the Pa. map to make my searches easier but also have the choice of maps of all the North East or seamless map of North America loaded on same sd card . The map price will go up to $150.00 when special offer ends in March but still $100.00 cheaper than Pioneer and free for customers who purchased their units in the last 12 months . Pioneers got to be making a killing on map sales at $250.00 . Quote Link to post Share on other sites
hybridamp Posted January 29, 2007 Report Share Posted January 29, 2007 You bet your left nut they are, and why anyone would defend them and compare Pioneer to Microsoft (who even gives free updates for their products for a faily long period, Windows/Office Update) is beyond me. lol  No, seriously, $250 for a map update for a $1k+ product leans a little more towards customer abuse rather than customer support. Quote Link to post Share on other sites
Cincycaddy Posted January 29, 2007 Report Share Posted January 29, 2007 You think $250 is bad. Go back 5 years when I updated my map discs for my Alpine NVE-N851 A. $315-- Â Not defending Pioneer, but I can assure its not cheap for them to develop and use map data for their map discs from TeleAtlas, NavTeq and the like. Â Chris. Quote Link to post Share on other sites
jhoglesr Posted January 29, 2007 Report Share Posted January 29, 2007 DAMN OSUV , you've been a member since Jan 3rd and have 133 posts already ? If thats right , at that rate you'll be the new post leader by spring . We have a post whore , hows post PIMP sound ? Quote Link to post Share on other sites
cntrylvr79 Posted January 29, 2007 Report Share Posted January 29, 2007 Umm no I'm the post whore damn it. Quote Link to post Share on other sites
jhoglesr Posted January 29, 2007 Report Share Posted January 29, 2007 Umm no I'm the post whore damn it. And a damn good one too My suggestion was post pimp Quote Link to post Share on other sites
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