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AVIC-8200NEX Incompatible USB

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#1 fabrownii718

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Posted 19 March 2017 - 04:38 PM

Hey guys I hope someone can help. I just installed today a AVIC-8200NEX in my 2015 F150. Everything is working fine except the USB. Both USB1 and USB2 say "incompatible USB" when plugged in to my phone. I have a Samsung Galaxy S-7 with Android 7.0 (just updated a week ago). I have tried 3 different USB cables in both USB 1 and 2. When I plug it in and I pull down the notifications window in my phone and the options are phone charging, photo transfer, file transfer, software download, and MIDI. I tried all of them also in both ports. Since Android 7.0 is so new, there is not much info on the web yet. Any info would be greatly appreciated.

#2 Magister



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Posted 20 March 2017 - 03:51 PM

I have the same problem with my Asus Zenfone2 which is ~2 years old and running MM, whatever the mode I choose or the USB port or the cable, it does not work.

#3 jegonzo3



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Posted 22 March 2017 - 04:41 PM

Did you check some of the menu settings? You may have to change them when using Android. I'm running 4100, but I seem to remember something like this.

#4 Oldschool446

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Posted 23 March 2017 - 10:24 PM

Just installed the same radio in my f350. Do the firmware and Bluetooth update. I thought I read about android connection problems on the pioneer site.

#5 Mogal

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Posted 26 March 2017 - 02:17 AM

I have the same problem, although Android Auto works through the USB cable?! (Bluetooth works too)

- Doesn't matter what cable I use...


https://www.pioneere...ncluding Pixel)

Applicable models: AVIC-8201NEX, AVIC-8200NEX, AVIC-8100NEX, AVIC-7201NEX, AVIC-7200NEX, AVIC-7100NEX, AVH-4201NEX, AVH-4200NEX, AVH-4100NEX

Pioneer has identified a connectivity issue between newer phones using USB Type-C (Nexus, Pixel, etc.) and Android Auto compatible Pioneer NEX in-dash receivers when used with a non-certified or non-compliant USB Type-C cable or USB Type-C extension cable.

#6 gggplaya



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Posted 29 March 2017 - 06:27 PM

1.  Did you make sure you downloaded the android auto app on the phone, from the google play store.


2.  For the iPhone, you need to select it in the menu under smartphone setup, and make sure it's connected to USB1.


3.  If an installer used some kind of passthrough to a factory USB port, it may not work.  I wasn't able to use my factory USB port even though continuity checked out fine through the USB port, I had to install another USB socket I got from AMAZON which plugs directly into the back of the head unit.  You can test this by plugging your phone directly onto the ports on the back of the head unit.

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